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Reverse Payment
Payments can be reversed through the Principal Commissions area.
Reverse Payments - Select a payment in the invoice detail table. The payment line (see yellow box below) must be selected otherwise an error will pop up.
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Accept reversal of payment.
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If you answer Yes an open credit for the Principal is created. No will delete the payment, but not create a credit.
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Confirmation is displayed.
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Payment is reversed.
Old
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New
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Credit shows at the bottom of the list of Invoices and on the Open Credits table.
Open Credit at Bottom of List
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Open Credit on Open Credit Table
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